View Issue Details

IDProjectCategoryView StatusLast Update
0003839unrealinstallingpublic2009-03-06 02:38
Reporterarleslie Assigned To 
PrioritynormalSeveritycrashReproducibilityalways
Status closedResolutionduplicate 
Platformi386OSWindows XPOS VersionSP 3
Product Version3.2.9-RC1 
Summary0003839: Install, Run, Program Fail to Start
DescriptionI recently downloaded Unreal 3.2.9 Win32 from the unreal ircd website, and installed it and I keep getting "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem." I have reinstalled five times and re downloaded twice and still got the same error.
Steps To ReproduceDownload
Install
Run
TagsNo tags attached.
3rd party modules

Relationships

related to 0003845 resolvedsyzop Unreal does not run without the MSVS Redistributable Package 

Activities

arleslie

2009-03-03 04:33

reporter   ~0015809

I installed this on my friend's computer and it worked just fine.

Stealth

2009-03-03 04:45

reporter   ~0015812

If you installed it as a service, you must uninstall the service and reinstall the service. Just reinstalling Unreal does not do this for you. Follow these steps http://www.x-tab.org/unreal.html#service and then these http://www.x-tab.org/unreal.html#service2

If you did not install Unreal as a service, be sure to completely remove Unreal, re-download it, then re-install it. Make sure you have all the proper DLLs that it needs to run.

Stealth

2009-03-03 04:45

reporter   ~0015815

Let us know if the above worked or did not work

arleslie

2009-03-04 02:27

reporter   ~0015821

C:\Program Files\Unreal3.2>unreal stop
UnrealIRCd NT Service successfully stopped
C:\Program Files\Unreal3.2>unreal uninstall
Failed to uninstall UnrealIRCd NT Service - The specified service has been marke
d for deletion.

C:\Program Files\Unreal3.2>wircd
The system cannot execute the specified program.

-------------------------------------------------------------------------------
After Redownload and Reinstall

C:\Program Files\Unreal3.2>wircd
The system cannot execute the specified program.

arleslie

2009-03-04 02:28

reporter   ~0015824

As far as I know, I have all of the required DLLs, which ones do I need, I don't see any errors while loading a DLL I just see that Windows fails to run the program.

Stealth

2009-03-04 06:20

reporter   ~0015827

After attempting to uninstall the Unreal service, did you restart your computer?

After a restart, go to Start -> Run, and type in "services.msc". Make sure Unreal is not in the list of All Services. Attempt to run wircd.exe when this is done.

arleslie

2009-03-04 21:15

reporter   ~0015830

Yes, I did and it still doesn't run.

Stealth

2009-03-05 19:36

reporter   ~0015833

Confirmed Unreal will not run by using one of my own Server 2003 installs. This has been reported here, on the forums, and on IRC.

Created bug 0003845 for this problem

arleslie

2009-03-06 02:32

reporter   ~0015839

I'm not running Windows Server 2003, I'm running Windows XP Professional

Stealth

2009-03-06 02:38

reporter   ~0015842

The other issue was updated to any Windows OS not running the MSVS redistributable package

Issue History

Date Modified Username Field Change
2009-03-03 04:32 arleslie New Issue
2009-03-03 04:33 arleslie Note Added: 0015809
2009-03-03 04:45 Stealth Note Added: 0015812
2009-03-03 04:45 Stealth Note Added: 0015815
2009-03-03 04:45 Stealth Status new => feedback
2009-03-04 02:27 arleslie Note Added: 0015821
2009-03-04 02:28 arleslie Note Added: 0015824
2009-03-04 06:20 Stealth Note Added: 0015827
2009-03-04 21:15 arleslie Note Added: 0015830
2009-03-05 19:34 Stealth Relationship added related to 0003845
2009-03-05 19:36 Stealth QA => Not touched yet by developer
2009-03-05 19:36 Stealth U4: Need for upstream patch => No need for upstream InspIRCd patch
2009-03-05 19:36 Stealth Status feedback => closed
2009-03-05 19:36 Stealth Note Added: 0015833
2009-03-05 19:36 Stealth Resolution open => duplicate
2009-03-06 02:32 arleslie Status closed => feedback
2009-03-06 02:32 arleslie Resolution duplicate => reopened
2009-03-06 02:32 arleslie Note Added: 0015839
2009-03-06 02:38 Stealth Status feedback => closed
2009-03-06 02:38 Stealth Note Added: 0015842
2009-03-06 02:38 Stealth Resolution reopened => duplicate